If your lawyer has suggested restorative justice and handed you my name, you might be wondering what you've just been referred into. Here's what actually happens next - step by step, no jargon.

Step one: we talk

The first thing is a private conversation between you and me. There's no obligation in it. I'll explain how the process works, answer your questions, and get a sense of your situation. You can ask me anything - including whether I think it's right for you. If I don't think it is, I'll say so.

Step two: preparation

If we go ahead, I meet with each party separately to prepare. Nobody walks into the conference cold. By the time anything happens between the parties, you'll know what to expect, who'll be there, and how it will run.

Step three: the conference

This is the facilitated conversation itself. I want to clear up a common worry here: I am not a judge. You won't get in trouble for interrupting, asking a clarifying question, or needing a break. My whole focus is making sure everyone is comfortable and understands what's going on. People are often most nervous about this part and most surprised by it afterwards.

Step four: outcomes

Where the parties reach an agreement, I document it. Follow-up support is available if it's needed.

A note on why lawyers refer to me

I worked in criminal law for two decades, so I know this area well and I know what it's like to be in a courtroom. Lawyers tend to send people to me because I'm kind and supportive, but also experienced and straight with people. You'll deal with me directly the whole way through - and your lawyer can stay involved as much as makes sense.